Himalayan Salt Lamp FAQ

FAQ

FREQUENTLY ASKED QUESTIONS

Are you trading company or manufacturer?

We are manufacturer. Our production line and warehouse for Himalayan salt lamp located in North of China, Hebei Province, which with dry weather, good for salt’s stocking.

Are your salt items made by real Himalayan salt?

Yes, all salt is mined directly from the Himalayas in the Punjab region of Pakistan, 100% Authentic can be ensured. Both certificate of authenticity and certificate of origin can be provided.

What certification you have for your electric cord, plug and bulb? Which countries your salt lamp can be exported to?

For electric cord, plug and bulb we used, with all required certification for exporting (CE, ROHS, SAA, UL, VDE, and ASTA, etc.) Our salt lamps can be exported to USA, Canada and Europe for sure, but also in the Middle East, Latin America, New Zealand, Australia and some Asian countries.

How long is your delivery time /leading time?

Normally one container order of Himalayan Salt Lamp with 3-5 sizes /items mixed needs 25-35 days. Mainly it depends on your order quantity and the complexity of products you purchased. For regular sizes /items Salt Lamp we have stock all year round, order QTY between 100-1000pcs can be finished within 15days.

Do you provide sample? What’s your MOQ for salt lamps? Is it free or extra?

Yes, we can offer sample. MOQ for salt lamps is usually between 5-10pcs. Extra sample fees and air freight cost will be charged according your sample request.

What is your term of payments?

Payment≤5000USD, 100% in advance. Payment>5000USD, 30% T/T in advance, balance to be paid within 7days after shipment base on copy of B/L. Pay via Alibaba, Paypal, Western Union, and Credit Card, can be accepted as well.

What kind of packing do you use for salt lamp?

For Himalayan salt lights, various colorful gift boxes, white carton boxes and brown carton boxes are available according to the customer’s requirements.

Can you do customized engraving and packing for salt lamp?

Yes, customized engraving and packing is welcomed. Besides, we can also make customized size and design. For cost reason we would like suggest order QTY above 500pcs for customized order.

What’s the most popular Himalayan salt lamp?

The best-selling lamp is the natural rock Himalayan salt lamp, with the most popular sizes being 1-2kgs, 2-3kgs, 3-5kgs and 5-7kgs. Additionally, polished round ball lamp, pyramid lamp, bowl lamp, basket lamp and various salt wall lamps also have been warmly welcomed by the market.

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